Privacy Policy

1. Introduction

Nord Electrical respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By using our website or submitting your personal data, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information:

  • Name
  • Contact details (email, phone number, address)
  • Identification information (where necessary for installation or regulatory compliance)
  • Payment or billing information

Technical Information:

  • IP address
  • Browser type and version
  • Time zone setting
  • Device information
  • Website usage data through cookies and analytics tools

Service-Specific Information:

  • Site photos, roof layouts, and energy usage for system design
  • Installation location and electrical infrastructure data

3. How We Use Your Information

We use your personal data for the following purposes:

  • To provide solar system quotes, designs, and installation services
  • To communicate with you regarding your inquiry or project
  • To comply with legal and regulatory requirements (e.g., issuing Certificates of Compliance)
  • To improve our website, services, and customer experience
  • For internal reporting, administration, and troubleshooting

4. Sharing of Information

We do not sell or rent your personal data. We may share your information with:

  • Service providers (e.g., electricians, engineers, scaffolding partners) for project execution
  • Legal or regulatory authorities, where required by law
  • Technology providers that assist with website functionality or customer service (e.g., CRM systems)

All third parties are required to respect the confidentiality of your data and use it only for the purpose intended.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Your data is stored on secure servers and is only accessible to authorized personnel.

6. Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction or deletion of your data
  • Withdraw consent at any time (where processing is based on consent)
  • Lodge a complaint with a data protection authority

To exercise your rights, please contact us at:
Email: [Insert Contact Email]
Phone: [Insert Phone Number]

7. Cookies

Our website uses cookies to enhance your browsing experience and collect usage statistics. You can control or disable cookies via your browser settings.

8. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us